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Communication is Key

Posted by Carlos | Posted in Uncategorized | Posted on 03-07-2009

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One of the key things in any business is

communication, and that goes for home based businesses

as well. Often times, written communication of some

form is what brings new customers in, so you want to

make certain that you catch their eyes but don’t seem

overbearing.

Email – If, like most home business, you have the

ability to communicate online, one of your biggest

tools is going to be email. You want to first of all

create an email address that is professional yet won’t

make people feel threatened when they see it. It

should reflect your business and what it does, but

also make you seem approachable.

Messenger – Whether you use AIM, MSN, or Yahoo

messenger, you are going to also want to create a user

name just for your business, It’s a good idea to make

sure that you have all of the available messengers.

This way, people can choose which one to use if they

want to talk to you personally. Trillian is a great

program which allows you to use all of your messaging

programs on one application instead of downloading

them all separately. As with your email, you want your

user names to be professional but not threatening.

They should reflect your business and your

professionalism.

You want the first impression that people have of you

to be a good one, so make certain that your email and

your instant messengers are professional and let

people know that you are serious about your business.